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01: How is the teaching method of your Quran tutor?
ExcellentVery GoodFairly BadDon’t like at all
02: Do you face language problem with teacher during class? If yes please rate it.
No problem at allModerate/BearableVery LowCan’t understand at all
03: Do you face any internet problem during class?
NeverRarelyMostlyAll the time
04: Do you have any missed class (due to us)? If yes do you receive replacement class?
Not missed any classYes but received allReceived few of themNo replacement class
05: Do you get any response of complaint from our representative within time? If yes How quick?
PromptlyFairly quickVery lateNo response at all
06: Do you receive any reminder call for your class when you are offline?
Yes always within 5 minutesYes mostly receive callRarely receive callNo never received a phone call
07: Were you provided technical assistance for trouble shooting?
Yes - it was very helpingYes - it was fairly helpingYes but not helpingNo help provided
08: How do you rate the help & support?
ExcellentVery GoodFairly BadNo helping at all
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